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Investors selling Salesforce.com (CRM)

By all accounts, Salesforce.com (NYSE: CRM) is on its way to being a legendary software company. Based on the latest quarterly results, announced Wednesday after the close, the revenues are on track to reach $1 billion.

The company also continues to grow at a blistering rate. In Q2, revenues surged 49% to $263.1 million. Net income came to $10 million, or $0.08 per share. Actually, for the past 12 months, Salesforce.com generated about $270 million in operating cash flow. In all, there is $823 million in the bank.

Q2 saw the addition of roughly 4,100 new customers for a total of 47,700. What's more, Salesforce.com continues to get traction with its existing major customers, such as Dell (NASDAQ: DELL), Citi (NYSE: C) and Canon. It certainly helps that the company has a highly customizable platform (known as force.com).

Something else: Salesforce.com announced the acquisition of InStranet, which develops knowledge-based management systems for call centers. There has been much demand for such offerings, so why not buy a leading company in the space? Salesforce.com considers the market opportunity to be about $3 billion.

The issue? Well, the deal will mean a 5 cents charge per share for the full-year.

That's not appetizing to Wall Street. So far in today's trading, Salesforce.com's shares are down 15% to $55.31.

Tom Taulli is the author of various books, including The Complete M&A Handbook and The Edgar Online Guide to Decoding Financial Statements. He also operates MergerBook.com.

Hewlett-Packard reports strong Q3 earnings on global shipments

Hewlett-Packard Corp. (NYSE: HPQ) reported very decent quarterly results Tuesday after the market close. The world's currently-largest PC maker reported a net profit gain of $2.03 billion, up from the year-ago period gain of $1.78 billion on the back of a $28 billion quarter in sales.

The company's EPS was 86 cents, beating analyst estimates of 84 cents. In news that was not shocking, 68% of HP's sales were from overseas markets, although that was a drop of 2% from the Q2 period. HP, like many manufacturers, has its wings spread out so far in global markets that it was able to weather the U.S. market downturn.

HP guided its Q4 sales at over $30.2 billion, although CEO Mark Hurd indicated that his company's introduction of sleep laptop designs was making a splash worldwide. "You've got a lot of places around the planet where the only access to the digital content out there is through a notebook and a wireless card ... we have a significant opportunity.''

He's right. How many households are transforming to a multi-notebook, wireless environment without a desktop in sight? In addition to that, HP's global finesse and product mix is continuing to beat competitor Dell, Inc. (NASDAQ: DELL), even though Dell wants to change that.

Dell has the audacity to take on Apple's iTunes

Apple iTunes A recent article about one of Apple, Inc.'s (NASDAQ: AAPL) former engineering executives left me laughing quite a bit. Tim Bucher, who recently left Apple for Dell, Inc. (NASDAQ: DELL) after being accused by Apple CEO of being "manic depressive," is trying to throw a spear at his former company by trying to find a challenger to Apple's iTunes service with a quite-ambitious plan at Dell.

Instead of trying to create yet another online music and video ecosystem that syncs seamlessly with another round of boring Dell music devices, he's trying to create an industry-wide team of competitors to seriously challenge Apple's dominance in the iPod/iTunes marketplace. Notice I did not say "MP3/Music service" marketplace. Right now, it's all Apple in the digital music scene and has been for some time.

Consultant Rob Enderle says that Apple "locks you in" while Dell "locks you into choice." While opening up choice is great for consumers, history says that products and services become so fragmented and hard to use that they never reach critical mass. What Apple did with the iPod was to make the service that goes with it -- iTunes -- so easy to use that it quickly became the market leader. One brand, one service, simple to use.

It's true that many customers want freedom and choice in their music players and music download services so they can "mix and match" to their heart's content. Everyone else (yes, the majority) wants a solution as simple as a light switch. Flip it, and everything "just works." Good luck, Bucher and Dell, but to even come close to challenging Apple, your solution better be out of this world.

Comfort Zone Investing: Overweight doesn't mean speculate

Ted Allrich is the founder of The Online Investor and author of: Comfort Zone Investing: Build Wealth And Sleep Well At Night. In this weekly column, he'll offer advice to investors who are just getting started.

You may see a recommendation to "overweight" a stock or sector. An analyst is bullish on a stock or group and feels buying more than usual will be rewarded. It may or may not come true. While it's a good idea to overweight at times, it should never be done in excess, to a point where you're putting too much of your portfolio in one stock or group of stocks. That's when overweight turns into speculate.

A rational approach to building a portfolio is to have at least five different sectors, ones that aren't correlated. There are different definitions of sectors but there are usually between 10 and 15, depending on what publication or expert you use. These sectors are categorized into broad groups, such as Healthcare, Technology, Manufacturing, etc. Within each sector are many industries. Value Line defines 98 different industries, ranging from Coal to Auto Parts to Water Utility to Beverages. Healthcare, as one example of a sector, has pharmaceutical companies, hospitals, medical devices, anything associated with health. Technology has a broad spectrum as well, encompassing everything from computers to wireless communication.

Continue reading Comfort Zone Investing: Overweight doesn't mean speculate

Dell will outpace the PC industry growth average this year

Since returning in January 2007 to the company he founded in 1984, Michael Dell has set many things straight with Dell, Inc. (NASDAQ: DELL). It's widely known that some of the best stewards of public companies are the founders, and this is certainly the case with Dell himself. Entering retail in a large way, busting out plenty of new designs, and concentrating on laptop sales have given Dell an edge to use against PC market leader Hewlett-Packard Corporation (NYSE: HPQ), which wrestled the world's largest PC maker crown from Dell in 2006.

Dell is now saying that his company will see more sales growth in 2008 than the overall PC market as a whole. No, this isn't just due to being more in retail with colorful laptops in the U.S. market. Most of the demand that will allow Dell to outpace the industry growth rate will come from strong demand in emerging markets like India and China.

Dell recently said ''The emerging markets are a big part of our growth ... 'Dell will continue to grow faster than the rest of the industry, certainly for the remainder of this year.'' Those are pretty strong words, but it's not surprising. In many instances, companies are pinning their hopes on international sales growth to balance out tepid waters in the U.S. market. Even up until recent times, the red-hot U.S. market was comfortable.

But that's not so much now as gas prices and a bombing mortgage market has turned off the consumer flame. The auto industry is the most lucidly aware of having a balanced product mix globally, and PC makers are there as well. Dell beat HP's shipment growth 21% to 17% in the quarter ended in June, so it's hitting on more cylinders every quarter.

Before the bell: Futures climb with dollar as oil declines; ADSK, KSS, JWN, ANF, JCP, MBI, ABK, MER ...

U.S. stock futures were higher Friday morning, indicating stock markets could possibly extend Thursday's rally as the dollar rose and oil prices fell further. The dollar continues to make gains on the back of growing evidence of global economic softness. Still, several economic readings are due out today, including the New York Empire State manufacturing index , capacity utilization and industrial production -- all before the opening bell.

Retail will be in focus today after two Kohl's Corp (NYSE: KSS) and Nordstrom (NYSE: JWN) reported late Thursday, and J.C. Penney (NYSE: JCP) and Abercrombie & Fitch (NYSE: ANF) are due to report before the opening bell.

Kohl's Corp shares could start higher as premarket indication has them trading 2.3% higher, while Nordstrom's are trading 4% lower in premarket action. Kohl's quarterly profit fell 12% from a year ago, but the retailer lifted its fiscal year profit forecast. Meanwhile, upper scale Nordstrom, reported a 21% drop in second-quarter profits and cut full year outlook.

ANF said second-quarter profit fell on lower sales of jeans and T-shirts and forecast full-year earnings per share that trailed some analysts' estimates. JCP also saw profit decline but beat estimates and issued lower guidance.

Autodesk (NASDAQ: ADSK) shares are trading 10% higher in premarket action after the design software maker reported stronger-than-forecast second-quarter earnings Thursday after the close.

Continue reading Before the bell: Futures climb with dollar as oil declines; ADSK, KSS, JWN, ANF, JCP, MBI, ABK, MER ...

Analyst calls: AIG, RACK, FIG, AAPL, BBBY ,IFX ...

Analyst upgrades:
  • Merrill upgraded shares of AstraZeneca (NYSE: AZN) to Neutral from Underperform to reflect the company's pipeline momentum and lack of negative catalysts.
  • Keefe Bruyette upgraded Deutsche Bank (NYSE: DB) to Outperform from Market Perform on valuation as they believe DB should trade at a higher multiple.
  • Royal Dutch Shell (NYSE: RDS.A) was raised at HSBC to Overweight from Neutral.
  • American International (NYSE: AIG) was upgraded to Buy from Neutral at UBS.
Analyst downgrades:
  • Merrill cut Novo Nordisk (NYSE: NVO) to Underperform from Neutral as the firm sees better opportunities elsewhere in the sector.
  • Merriman downgraded Rackable Systems (NASDAQ: RACK) to Neutral from Buy following the company's mixed Q2 results to reflect its customer concentration and fluctuating margins.
  • Janus Capital (NYSE: JNS) was downgraded at JP Morgan to Underweight from Neutral.
  • Fortress (NYSE: FIG) was cut to Sell from Hold at Citigroup.
Analyst initiations:
  • UBS believes Apple (NASDAQ: AAPL) has a competitive advantage and their checks indicate new Macs, new iPhone colors and potentially new iPods may come early on in the second half of 2008. The firm initiated shares with a Buy rating and $195 target. UBS also initiated Dell Inc. (NASDAQ: DELL) and Hewlett-Packard (NYSE: HPQ) at Neutral.
  • KeyBanc initiated Bed Bath & Beyond (NASDAQ: BBBY) with an Underweight rating and $25 target based on slowing core growth at Bed Bath and likely margin erosion from the ramp in growth at Christmas Tree Shops and buybuy Baby.
  • Infineon (NYSE: IFX) was initiated with a Buy rating at Deutsche Bank.

Dell may take a shot at Apple's iPod

Dell (NASDAQ: DELL) may join the parade of companies that have taken a shot at taking multimedia player market share away from the Apple (NASDAQ: AAPL) iPod. The PC company may have a better chance than most.

According to The Wall Street Journal, "Launching the player -- along with an online download service and related software -- would be part of a strategy that Dell Chief Executive Michael Dell hopes will move the company into a broader range of consumer markets than it has served before."

The conventional argument is that Apple has over 150 million iPods sold and that its iTunes franchise may be the largest music download service in the world. By some measures, iTunes has 70% of the online digital music market.

Dell has one significant advantage over past challengers: it is already one of the largest online consumer electronics marketers in the world due to its prowess in the PC industry. In terms of revenue, Dell is over twice Apple's size and has an unusually strong balance sheet. It can afford to make a long-term push into digital music.

Dell will have to create its own music store, but based on the number of participants in the field, that should not be a high hurdle. Dell may also be able to use the huge online sites of some of its retail partners like Wal-Mart (NYSE: WMT) to market its new products.

Dell has long odds for picking up business from Apple, but not nearly as long as some other firms that have tried to move into the industry.

Douglas A. McIntyre is an editor at 247wallst.com.

Before the bell: MT, GRMN, SI, ODP, IACI, VIA, ERTS, F, GM, DELL ...

U.S. stock futures are higher Wednesday morning, a day after markets rallied around 2.4% due to declining oil prices. But today, ADP monthly employment data will be released, as well as weekly oil inventories data. Investors will digest the numbers and the slew of earnings due for release.

Already reported this morning (to name a few):
  • Comcast (NASDAQ: CMCSA) said its second-quarter profit rose 8% as cable TV rates rose and consumers ordered more digital and premium services. While the results fell short of Wall Street's forecast, CMCSA shares are trading mildly higher.
  • Arcelor Mittal (NYSE: MT) said its second-quarter profit more than doubled due to increased production and higher steel prices. It also gave an upbeat outlook for third quarter. The company outperformed consensus by about 20% at the revenue. MT shares, which have already close 7% higher Tuesday, are trading up another 6% in premarket action.
  • Garmin (NASDAQ: GRMN) shares are crashing, trading 11% lower in premarket action after the company reported quarterly profit that was above market estimates, but revenue missed expectations and 2008 outlook was cut due to macroeconomic conditions and high fuel prices that have already impacted growth.
  • Office Depot (NYSE: ODP) shares are over 1.7% lower in premarket trading after reporting a second-quarter loss as declining spending by smaller businesses and retail customers hurt sales.
  • Siemens (NYSE: SI) reported that "third quarter net profit fell 31% due to a one-time gain a year earlier, but order intake and revenue rose, beating expectations and showing the industrial conglomerate's resilience so far to the economic downturn." SI shares are 3.9% higher in premarket trading.
  • Corning (NYSE: GLW) shares are down over 2% in premarket trading after reporting inline earnings per share, but revenue slightly below estimates.
  • IAC/InterActive (NASDAQ: IACI) said it swung to a second-quarter loss, hurt by a $300 million charge in its Cornerstone Brands business. Adjusted earnings were 35 cents per share as revenue rose 7% to $1.6 billion. Analysts polled by Thomson Financial expected profit of 31 cents per share on $1.6 billion in sales.

Continue reading Before the bell: MT, GRMN, SI, ODP, IACI, VIA, ERTS, F, GM, DELL ...

Michael Dell: A big second half coming in 2008

Dell, Inc. (NASDAQ: DELL) made quite a few changes in 2007. Its founder, Michael Dell, came back to lead the company, it entered the retail market in the U.S. in a large way and it began introducing more appealing laptop PC designs to cater to the consumers who love choice. As a result of all these changes, CEO Michael Dell is now predicting a strong second half for Dell in 2008.

Dell mentioned that the company he founded would "have a big second half" based on numbers so far in 2008. Dell's consumer business sales rose 20% for the Q1 period ended on May 2, and Dell is predicting even stronger growth for the current quarter and the Q3 period as well.

Based on all the strong moves Dell made in 2007 and into the last fiscal period, he could be right. Dell's retail partnering in the U.S. and with Gome in China is going to mean some wicked business the rest of this year. However, competitor Hewlett-Packard Corp. (NYSE: HPQ) recently unveiled one of the largest product refreshes in its history and Apple, Inc. (NASDAQ: AAPL) just moved past Taiwan's Acer to take the third spot in U.S. PC sales. It won't be a simple task for Dell to keep this segment growing like it has predicted.

And that's just the consumer PC business. Dell's efforts in the large market area that includes Russia, China, India and others grew at a 58% pace in the company's Q1 period, and a grouping of emerging markets accounted for 12% of Dell's sales in the Q1 period as well. Add that to its push into a huge "cloud computing" marketing towards customers who order hundreds or even thousands of servers at a time, and Dell has many tricks up its sleeve to keep things growing at a decent pace.

A downgrade of Lenovo bodes ill for HP and Dell

JP Morgan downgraded big China-based PC maker Lenovo. According to Reuters, the brokerage cut Lenovo "to neutral from overweight due to a near-term slowdown in revenue growth from weak China demand and a slower ramp-up of the U.S. consumer business."

That is not exactly good news for U.S. PC companies Dell (NASDAQ: DELL) and Hewlett-Packard (NYSE: HPQ) that already appear to be losing market share to the Apple (NASDAQ: AAPL) Mac. China is a critical market to both companies, and any sign of further stress in the U.S. market does not leave them many regions to make up for faltering demand.

Wall Street is already concerned that a recession in the U.S. and slowing economies abroad will hammer the PC market. Like most American companies, HP and Dell thought they could always rely on the rapidly expanding markets in Asia.

It turns out that the best laid plans are not working out.

Douglas A. McIntyre is an editor at 247wallst.com.

Wal-Mart unveils in-store tech support, provided by... Dell?

With Wal-Mart Stores, Inc. (NYSE: WMT) and Dell, Inc. (NASDAQ: DELL) already having inked a solid relationship last year, it should be no surprise that the PC company would be partnering with the world's largest retailer to test out in-store technical support services.

The experiment involves 15 stores in the Dallas, Texas region. These "Solution Stations by Dell" will focus on home theater installations, PC repair, and wireless network setup assistance. It's hard to see how in-store kiosks can assist customers who then have to take all that equipment home, but for a Dell brand builder alone, the partnership is quite unique.

I'm a bit puzzled how Dell will be able to assist with home theater questions and installations, but that's besides the point. If Wal-Mart really intends to compete with the in-store technical support concept, it needs to attack Best Buy Co., Inc.'s (NYSE: BBY) Geek Squad model and really add some value to that consumer experience. Consumer electronics are more confusing than ever for most U.S. consumers, and having some properly seasoned experts in many Wal-Mart stores to help with all those questions would be of enormous benefit.

Not only would Dell's image be polished if this experiment is successful and the Solution Station kiosk concept goes into more Wal-Mart store locations, but the retailer has a real chance to keep it on top of world in terms of consumer electronics purchases. Circuit City, Inc.'s (NYSE: CC) Firedog concept has been left behind as that retailer continues swirling down the drain, so Wal-Mart and Best Buy may be the only ones that could give technical support on a national stage in all locations. Best Buy, though, is already positioned well ahead of Wal-Mart here. It's Wal-Mart's game to lose.

Spokesperson fiasco #12: The Dell Dude does drugs

This post is part of a series on celebrity spokespeople who ended up doing serious harm to the brands they were hired to promote, or vice versa. See how we rank the 20 top spokesperson fiascos.

When Ben Curtis first hit the TV advertisement airwaves, I couldn't decide whether I was enchanted or annoyed. Personal computers were all the rage and Dell (NASDAQ: DELL) was the sweetest apple on the PC tree. When the "Dell Dude" enthusiastically told his little friend, "Dude, you're getting a Dell!" -- weren't we all a little excited?

And, let's be honest, wasn't he -- and Dell -- trading on the unspoken currency of the pot-smoking twang in his voice? It was hilarious, this college kid computer cheerleader. Unfortunately, hilarity equaled truth. In 2003 (right around the time he was phased out by the four cute Dell interns -- which is a whole different story) Curtis was busted for buying a very small amount of pot. "For personal use."

It was hardly the criminal arrest of the century (probably not even of that night in New York), it marked the end of Curtis' career with Dell. It didn't signal the end of his notoriety, however; he was given some coverage late last year for his bartending gig at Tortilla Flats, a popular financial district eatery in New York. The story goes that he makes great tips from fans of his former alter ego, and he's often asked to say his money line. He even dressed up as the Dell Dude for Halloween.

Who wants to bet we'll see him in an indie flick before too long?

Read the entire series

Apple reports Monday -- buy AAPL before earnings?

Apple Inc. (NASDAQ: AAPL) is reporting its fiscal third quarter financial results Monday, July 21, after the close. The question is not only what Apple will report, but also how the Street will react, and most important, is it a buy ahead of earnings?

In terms of numbers, according to Thompson Financial's survey of analysts, Apple is expected to report net income of $972.6 million, or $1.08 per share, on sales of $7.4 billion. That's an 18.9% profit growth and a 37% sales growth.

Investors will be interested in the following:

iPhone sales numbers for Q3 may not interest investors that much, as the new 3G iPhone was released in fiscal Q4, and that is expected to be the main driver of iPhone sales going forward. The launch, despite its technical glitches was very successful, but investors might be concerned over Apple's ability to supply the demand. Already German and many U.S. stores have experienced shortages.

Continue reading Apple reports Monday -- buy AAPL before earnings?

Dell sees class-action lawsuit that could involve 5,000 employees

Dell, Inc. (NASDAQ: DELL) is in hot water with about 5,000 of its call center employees. The class is suing the world's second-largest computer maker, alleging it underpaid them. Any Dell call center employee in the U.S. who worked for the company from February 8, 2004 to the present can join the class.

The lawsuit stems from claims of not being paid for overtime or training for two employees who originally brought the case almost 18 months ago. Since that time, more than 80 employees have joined the suit and a federal judge gave it class action this week to cover all Dell's call center employees in the U.S. It's hard to gauge what material effect this case will have to Dell's bottom line, but I wouldn't be surprised to see it mentioned on upcoming financial documents since it's now a federal class action.

This is not good news for Dell, which was already under the gun in another suit for alleged deceptive sales practices and fraud. The company, which has seen good sales figures lately and seems to be on the right track to not losing more market share to larger competitor Hewlett-Packard Corp. (NYSE: HPQ), will have a rough time with this suit, I suspect. If the current and former employees have documented, unpaid (or underpaid) hours that were witnessed by others and have paychecks to back up those claims, Dell may need to be ready to pay out.

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DJIA+30.2911,447.72
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Last updated: August 21, 2008: 03:17 PM

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